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| • |
As we go about our daily tasks, do we actually
stop and listen to what our students and colleagues
are saying? |
| • |
Do we filter out what the person
is saying and give an interpretation of what
is being said rather than provide an accurate
response? |
| • |
How can we build our listening
skills and improve our conversations with
others? |
|
|
Effective listening enables people to fully capture and understand
the messages being communicated, whether these messages are
transmitted verbally or nonverbally, clearly or vaguely. In
active listening, the listener seeks to recognise the underlying
feelings and the thoughts behind the words.
| So how do we listen? Below are some tips
for you to consider and share with others before you start
any discussion both at work and in the classroom. |
| • |
Stop talking to others and to yourself |
| • |
Listen and imagine the
other person’s viewpoint |
| • |
Look, act and be interested |
| • |
Observe nonverbal behaviour
and glean meanings beyond what is said |
| • |
Don’t interrupt |
| • |
Listen between the lines for the explicit
and implicit meanings |
| • |
Speak only affirmatively while listening |
| • |
To ensure understanding, paraphrase
the other person’s key points |
| • |
Stop talking (This is the critical
factor as all other techniques of listening depend on
it!) |
